Feedback from Zoom / Skype / WhatsApp consultations

Virginia

“You are a star Cordelia! I can’t thank you enough! It is just so amazing because I have been feeling so lonely and out of sorts here in Glasgow in the last two years and now with the support you provide, I feel this beautiful comfort and confidence making me feel so much stronger. Thank you.”

Vasiliya

“We have just celebrated Kian’s first birthday. He is a very joyful and happy little baby. I just wanted to say thank you for helping us with breastfeeding when I left the hospital, and after the difficult time I had during labour. You generously given us your time back then via Zoom and helped me learn how to latch him properly and I honestly think I would not have been breastfeeding all this time without your help then, and I am eternally grateful for that. Kian is still breastfed and has grown into a big little boy.”

Colleen Brunton

“I messaged Cordelia based on a recommendation from a close friend because my baby was on a nursing strike after being mixed fed and I couldn’t have felt more supported from the very beginning of our interactions. Her support, empathy and non-judgemental ways come through even virtually from the first words she utters. Her advice even being so far away in a different country was invaluable and just the way she says things makes it encouraging. I was so shut down and not wanting to speak to anyone but she helped me through it. Thank you Cordelia!”

Jess

“Hi Cordelia, I just wanted to give you an update now that it has been a week since our consultation. Happy to report that everything has been going so much better, and that we are back on track for breastfeeding. Oscar’s latch has improved so much that we've been able to comfortably feed in the 'standard' seated position, but also in the side-lying position and even while using the baby carrier. Oscar has also officially regained birthweight, now weighing 4.86kg. He's actually gained 310g in the last 9 days! Thank you so much! I still can't believe how quickly you were able to help us improve - and over zoom!”

Vanessa

“I contacted Cordelia, explaining the situation, and we did a video call. This allowed me to see her explanations, and she could see me perfectly too, so she could suggest changes to my posture and to how I was holding my baby. We tried various positions that helped me feed my son without any pain. My husband was with me to help us. It was real team work.”

Anna

"I arranged a video call with Cordelia after feeling pain when breastfeeding and within a ten minute tutorial I had already noticed a mighty difference. Cordelia is a wonderful teacher and her expert knowledge and brilliant ability to explain the techniques made the video call effortless and incredibly easy to understand and follow. I would highly recommend”

Esther

“I first met Cordelia 6 years ago. Her expertise and her breadth of knowledge were key in my successfully breastfeeding my 2 boys in 2014 and 2016. Back then we had several face-to-face visits that provided me with all the support I needed. When I found myself in the same situation years later now with baby number 3 I contacted Cordelia again. We arranged a video call as a first step. Having done the home visits before I had some reservations and I just wasn’t sure to what extent a virtual consultation could help. I was pleasantly surprised to see how smoothly the consultation ran. She listened to my concerns and formulated a plan. She gave me clear instructions using a doll and other prompts, she shared relevant links for short video tutorials that I could see straight away, and when it came to try some of her suggestions she could see what I was doing and gave me easy-to-follow instructions to help me correct the posture, etc, until I managed to get a good painless latch. Overall, great experience and extremely pleased with it. I would highly recommend it!!”

Elizabeth

“After an inspiring antenatal breastfeeding class with Cordelia before my baby was born, I knew that if I experienced any discomfort when beginning to breastfeed, she would be my immediate port of call. On day 2 of breastfeeding, I had sore nipples and Cordelia managed to fit me in for a FaceTime session very quickly. Whilst my husband positioned the iPhone camera, Cordelia talked me over FaceTime and we discussed how I was feeling, any challenges I was experienced and the best position for my baby and breast size (large). We found a more comfortable position with the “rugby hold” and a better latch for my baby within 10 minutes of trying. I felt instantly more confident and excited to keep going despite the soreness which had decreased from a 6 out of 10 to a 2/3 out of 10 whilst on our call. Aiming to get to 0 out of 10 by the end of the week and am so thankful for Cordelia’s support and kindness. I highly recommend working with Cordelia - she is so knowledgable and great at finding satisfying solutions for Mum and Baby!”

Clare

“I had a video consultation with Cordelia when my second son was a few days old. In the space of an hour Cordelia managed to help us improve his latch, reduce the pain I was getting when he was feeding and introduce us to some new feeding positions. A few days later the pain has gone and we are back on track for a wonderful breastfeeding journey. Cordelia was kind, patient and knowledgeable and I wouldn’t hesitate to recommend asking for her help for breast feeding support”

Katie

“Cordelia was an essential part of our journey to where we are now - our son is 3 months old and exclusively breastfed, and I’m hoping to continue for the long term.

I had been severely struggling with feeding and a very unhappy unsettled baby. Cordelia was able to diagnose a tongue tie before we even had our session (from photos) despite 2 NHS midwives stating he was not tongue tied when asked previously. She helped us through understanding the implications of this, the benefits or not of getting it snipped and ultimately recommended where to turn when we made the decision to get it snipped.

We did our breastfeeding consultation via zoom and I was amazed at how much we got out of it. I felt I learnt more in that hour about breastfeeding than I had done in all my NCT classes and from hours and hours of research. Cordelia was able to offer practical and importantly tailored advice to me and my son. 

As well as clearly being technically excellent as a breastfeeding counsellor, Cordelia also was just a huge moral support to an overwhelmed, emotional and struggling mum. Her empathy and understanding made me feel like a wasn’t a failure and I could do this... which was as important as all the technical advice she provided”.

Lydia

"Just a quick note to say thank you. I found our discussion and the resources you sent really helpful and was able to stop topping up feeds with formula within about a week of our conversation. The Facebook group has also been a great source of information and encouragement. I'm delighted that we've now been exclusively breastfeeding for two months!”

Louise

“I contacted Cordelia off the back of a recommendation from a friend who had used Cordelia’s services and couldn’t speak more highly of her - I now see why! Our daughter was born with a restrictive tongue tie which was impacting her ability to feed effectively, we had the tongue tie divided and noticed a slight improvement but Imogen was still noticeably uncomfortable during and after feeding, no amount of winding would help and she would be sick immediately after most feeds. Cordelia was able to quickly identify what she believed the cause of the problem was, an oversupply of milk and fast flow! I was shocked, I assumed because I was one of the lucky ones that doesn’t have the dreaded milk leakage that if anything I wasn’t producing enough! We spent some time going through the difference of oversupply and leaking and I have learnt so much! Cordelia then went on to show us some effective positions to allow Imogen to feed effective and comfortably by using more upright positions. We replicated these and she was able to tweak things so we mastered the positions on the call!

We are 5 days in and we have noticed such an improvement, Imogen went from maximum 10 minute feeds to 25 minute feeds, barely being sick and if she is it’s minimal. She seems so happy and content feeding now which is making our bond so much stronger. We cannot thank Cordelia enough, who is so wonderfully kind, knowledgable and patient, the appointment was genuinely a pleasure”.

A further message from Louise when Imogen turned 9 months old

Without your support I truly don’t believe we would still be exclusively breastfeeding now at 9 months. I have no intentions to stop and hope she will self- wean when she’s ready. A photograph was captured at the weekend which I’ve sent to you; it made me feel incredibly proud of our journey and the fact we are part of such a small figure of women who are exclusively breastfeeding. You have had such a huge part to play in that, so thank you again. 💞

Feedback from home visits

Elena

“I wanted to say a big thank you also for your support Cordelia- I don’t think we’d have persevered for as long without your help, and words of encouragement. But I’m so thrilled we kept at it.”

Francesca

“I just wanted to say that since you visited we have been feeding in the laid back position and side lying throughout the night and my baby improved so quickly. The nights are also so so much better and very easy as we co-sleep, feed and go back to sleep… I talk to all the new mums I meet about you!”

Leyna

“Tom and I would both like to thank you very much for your help and support. Having you over has really put us at peace and been so helpful. Many thanks for sending all the information via email, it is really interesting! You have been the highlight of our week.”

Diana

“I do not know what I would have done without your help after Sidney was born and I was finding it so difficult to breastfeed. It is more than likely that without your support I would have given up breastfeeding.…[you] helped me restore my self-confidence…”

Alan

“When our son Arran was born, Cordelia was able to use her skills as a breastfeeding counsellor to ensure he latched and fed immediately…This formed the basis of what has proven to be a very successful breastfeeding experience for both Arran and my wife.”

Becky (mother of a 3-week-old)

“I have been in touch with Cordelia, and she came around. It’s been absolutely fantastic – within 24 hours my baby has gone from not latching on at all, to latching and feeding well …”

Nisha

“Spending time with you was incredibly empowering, all my questions and concerns were put to rest, leaving me feeling more positive about breastfeeding my baby.”

 Lynda

“This is to say thank you so much for all your help. Words can’t describe the difference you’ve made to our lives!”

Amanda

“Many thanks for all your support with our baby this week. We’re so happy and relieved to see her thriving! What a wonderful service you provide.”

Anonymous

“I wanted to thank you for your continuing support. You have been an absolute life-saver. Whilst every book I've read has advocated treating your child like a little machine that must be programmed to an identikit schedule and made me feel like a failure if my baby didn’t fit this pattern, you have taught me to listen to my instincts and love and respect my baby as a little person with thoughts and feelings. I am so grateful.”